Author : Chelsea Ramsay.
Published : Wed, Feb 6 2019 :5 AM.
Format : jpg/jpeg.
Every question in a checklist needs to be understood by its user. A question like “on a scale from 1-5, how clean was the room” is not only biased but also rather uninformative. A much better way is to ask specific questions such as “is the floor washed” or “is the bed made”. Questions with answering options “good”, “satisfactory”, “bad” etc. are always responded from a subjective point of view. But “are the doors locked” has only two possible objective answers. So always keep the questions unambiguous.
Be sure to include any owner requirements in your checklist. And be sure to let them know their important tasks and quality checks have been included in your processes. It’s a good way to create a loyal customer for life.
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